EOS Synergy
PC Features List
| Call Control | CRM |
| Make Call | |
| Hang Up | |
| Transfer | |
| Directory Services | CRM |
| Local contacts address book (stored on PC) | |
| Search of local contacts address book (stored on PC) | |
| Individual search of connected address books | |
| Simultaneous search of multiple address books | |
| Microsoft Outlook incoming call contact searching | |
| Local call logs | |
| Display number type in Address Book | |
| Name/number search from system tray Dial field | |
| Email from search contact results | |
| Dialing | CRM |
| Microsoft Outlook dialing integration | |
| Dialing from web browser page | |
| Dialing from Call History | |
| Dialing from clipboard | |
| Dialing from applications | |
| Dialing from TAPI enabled applications | |
| Focus dialing | |
| Advanced dialing rules | |
| Functionality | CRM |
| Multi-language | |
| Import and export of dial configuration settings | |
| Event driven application launch (call events) | |
| Support for Citrix and Terminal services | |
| Skype for Business client Integration (Update state with on call) | |
| Skype for Business client Integration (Call using deskphone) | |
| Contextual Online Help (?) | |
| Preview Window screen re-positioning | |
| External LED Support (Kuando Busylight and Embrava Blynclight) |
* Limited to telephone system directories, Microsoft Outlook, Google Contacts and Lotus Notes
