EOS SYnergy
PC Features List
| Call Control | Express | CRM |
| Make Call | ||
| Hang Up | ||
| Transfer | ||
| Directory Services | Express* | CRM |
| Local contacts address book (stored on PC) | ||
| Search of local contacts address book (stored on PC) | ||
| Individual search of connected address books | ||
| Simultaneous search of multiple address books | ||
| Microsoft Outlook incoming call contact searching | ||
| Local call logs | ||
| Display number type in Address Book | ||
| Name/number search from system tray Dial field | ||
| Email from search contact results | ||
| Dialing | Express | CRM |
| Microsoft Outlook dialing integration | ||
| Dialing from web browser page | ||
| Dialing from Call History | ||
| Dialing from clipboard | ||
| Dialing from applications | ||
| Dialing from TAPI enabled applications | ||
| Focus dialing | ||
| Advanced dialing rules | ||
| Functionality | Express | CRM |
| Multi-language | ||
| Import and export of dial configuration settings | ||
| Event driven application launch (call events) | ||
| Support for Citrix and Terminal services | ||
| Skype for Business client Integration (Update state with on call) | ||
| Skype for Business client Integration (Call using deskphone) | ||
| Contextual Online Help (?) | ||
| Preview Window screen re-positioning | ||
| External LED Support (Kuando Busylight and Embrava Blynclight) |
* Limited to telephone system directories, Microsoft Outlook, Google Contacts and Lotus Notes
